Terms and Conditions

Effective Date: 14/04/2025

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Construction Estimate (“we”, “us”, or “our”) via www.constructionestimate.com.au (“Website”). By accessing or using our services, you (“Client”, “User”, or “you”) agree to be bound by these Terms.

1. Services Provided

Construction Estimate provides estimating and quoting services for construction-related projects. These services may be based on plans or documents sourced by you or retrieved from third-party tender platforms. All documentation and outputs are prepared exclusively for your internal business use.

2. Use of Third-Party Tender Information

We may utilize publicly available or third-party project information platforms to support the preparation of your project estimates.

By engaging our services, you expressly agree that:

You are solely responsible for ensuring you hold valid access rights or subscriptions to any third-party platforms related to your requested work;
Construction Estimate does not distribute, resell, or republish any third-party platform content;
Construction Estimate is not liable for any restrictions or losses resulting from changes in third-party access rights or revocation of usage permissions.

3. Limitation of Liability and Accuracy Disclaimer

Construction Estimate exercises reasonable care and applies industry-standard methods in preparing estimates and quantity breakdowns. However, due to the interpretive nature of estimating:

All quantities, measurements, specifications, and prices are indicative only and should be independently verified by the client;
We do not guarantee the completeness or fitness for any particular purpose of any estimate provided;
Construction Estimate disclaims all liability for any direct, indirect, consequential, or financial loss resulting from use, reliance, or misinterpretation of our estimates;
You agree to use our services at your own risk and release us from all claims related to your tender submissions, business decisions, or contractual dealings.

4. Intellectual Property and Process Protection

All materials, methodologies, workflows, templates, and systems used or produced by Construction Estimate are protected intellectual property.

Strictly Prohibited:

Replicating or reverse-engineering our quoting systems or outputs;
Using our estimates or deliverables to create a competing service.

Non-Compete Clause:
By accessing our platform, estimates, or deliverables, you agree not to engage in or assist any business offering similar quoting systems or services for a period of two (2) years following the end of your subscription, within Australia.

Violations will result in legal action including injunctive relief, damages, and recovery of legal costs.

5. Fair Use and Client Obligations

You agree to use our services solely for internal business use. You may not:

Resell or redistribute our estimates;
Provide our deliverables to third parties without consent;
Misrepresent the origin of the content we deliver.

6. Service Availability and Changes

We may modify, suspend, or discontinue any part of our services at any time, including as a result of changes in access to external data or platform dependencies. No liability shall arise from any such change, interruption, or suspension.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of Victoria, Australia.

Any disputes will be resolved exclusively in the courts of Victoria. Prior to initiating legal action, both parties agree to attempt resolution through good-faith negotiation or mediation.

8. Contact Us

For questions, legal notices, or disputes related to these Terms, contact:

Email: [email protected]
Website: www.constructionestimate.com.au

Refund and Cancellation Policy

Effective Date: 14/04/2025

By subscribing to or purchasing services from Construction Estimate, you agree to the following commercial terms.

1. Subscription Commitment

All subscriptions are for a minimum fixed term of twenty-four (24) months from the activation date (“Commitment Period”).

If you cancel before the end of this Commitment Period, the remaining balance becomes immediately payable in full, unless otherwise agreed in writing.

2. 14-Day Money-Back Guarantee

You may cancel within the first 14 days of activation for a full refund, provided:

You submit a written request to [email protected];
You include a valid reason for dissatisfaction;
You have not received or accessed more than two (2) project estimates during the 14-day period.

Refunds will be processed via your original payment method within 14 business days, subject to eligibility verification.

3. Monthly Subscription Billing

Subscriptions are billed monthly in advance.
You may request cancellation at any time, but it becomes effective only at the end of the Commitment Period.
No refunds are issued for partial months, unused time, or cancellations outside the 14-day window.

4. Cancellation Procedure

All cancellations must be submitted in writing.

To cancel your subscription, you must:

Email [email protected] with your name, company name, and subscription reference;
Provide a written explanation for cancellation;
Acknowledge that cancellation becomes effective only after the Commitment Period ends.

We reserve the right to reject incomplete or non-compliant cancellation requests.

5. Project-Based Services

Quotes or estimates are non-refundable once initiated or delivered.

If cancellation occurs before commencement, a partial refund may be issued at our sole discretion, minus any applicable administrative fees.

6. Discretionary Refunds

Refunds issued outside the scope of this policy are granted solely at our discretion and may be subject to:

Deductions for time, platform access, or work already completed;
Administrative and processing costs.

Contact for Cancellations or Refunds: